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    How to make email alerts look like the actual form

    Asked by kwilliams259 on October 13, 2011 at 03:45 AM

    What I am needing is when someone submits form it shows up in email like form.  This info. must be kept. for company records.  It is an application so it is needed to emailed like form that is sumbitted.

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    JotForm Support

    Answered by mliz on October 13, 2011 at 08:01 AM

    When user hits the submit button the  default Thank You message is displayed. I'm not exactly sure what you mean by email like form, but in case you are referring to the html format in the notification email then you can try the following:

    First copy the HTML format of the body in the notification email afterwhich customize the thank you message of the form, in the Thank You page wizard paste the html format of the email. When someone fills out the form right after they hit the submit button the html email format is displayed with the results.

    You can setup a notification email to sent out the results to an email address and use the same html format. Every submitted data using JotForm is kept in the submissions section and you may generate a csv or excel report for record purposes.

    Hope this helps, let us know if you have questions.

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    JotForm Support

    Answered by NeilVicente on October 13, 2011 at 08:15 AM

    I think what the user wants to accomplish is to have the auto-responders and notifications to look just like the HTML form, which is not the easiest thing to do, because email does not fully support HTML tags.


    There is a workaround to this, and that is by copying the form's source code and pasting it onto the email alert's source. This would require HTML knowledge since one cannot just insert the field placeholders ( {email}, {name}, etc ) onto the email content. These must be entered manually inside the input tags as "value" attribute. Also, the copied form tags will not be as pretty as it looks in the actual form because emails are formatted very differently from webpages.

    Still, I would personally advise against doing this workaround. Sticking to the default email is your best option.