What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    "Submissions: 54 of 100 used" ?

    Asked by kivisik on October 13, 2011 at 06:26 AM

    Hi

    Why is there a limit on the number of submissions? What is it determined by? Is it a monthly limit, a total account limit, or calculated with some other method? - and is it fixed or can the limit be increased?

    Thank you in advance,

    Eiko

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    JotForm Support

    Answered by idarktech on October 13, 2011 at 06:35 AM

    Hi Kivisik,

    Thank you for your message. For free accounts, the limit of 100 submissions is on a monthly basis, and it will be reset the following month. 

    You can extend this free limit when you upgrade to premium, you can find more information right here.

     

    Regards,

    idarktech

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    JotForm Support

    Answered by abajan on October 13, 2011 at 06:49 AM

    Just to add to what my colleague has stated, the submission count is divided among all of your forms. So, if you have 10 forms each having had 10 submissions in a given calendar month, your submission quota would have been exhausted for that month. Additionally, deleting submissions has no effect on the count.

    There has been some confusion about this in the past and I thought it wise to clarify our policy.

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    Answered by kivisik on October 13, 2011 at 08:22 AM
    Thank you!
    Eiko