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    I have not been recieving emails when for forms submissions. This is happening on all forms since about January 10th.

    Asked by Ken Northridge  on January 28, 2015 at 12:52 PM
    Emails Submissions all all forms
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    JotForm Support

    Answered by Kiran on January 28, 2015 at 02:07 PM

    Hello Ken,

    I see that the emails are delivered to your email address without any issue from end. You can also check the email history right from your account by following the guide below : 

    http://www.jotform.com/help/293-How-to-view-all-your-form-Email-History

    Also, I notice that you were using comcast email address. Please check the spam filtering that is being set on your comcast email settings by using the guide below :

    http://customer.comcast.com/help-and-support/internet/spam-filters-and-email-blocking/

    Also, please refer to the following guide to troubleshoot the email delivery issues.

    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues

    Please get back to us if the issue still persists. We will be happy to help.

    Thank you!