What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to setup emails to be sent to me and customers that filled out forms?

    Asked by iaskneil on January 28, 2015 at 01:56 PM

    how do I get a confirmation email after sending form?  Well when customers fill out forms, how do I set it up to where they get a confirmation email of what they just purchased?

    email email notifier email autoresponder notifications notifiers autoresponders
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    Answered by Ben on January 28, 2015 at 03:20 PM

    To setup an email to be sent to you after a submission is made you need to setup email notifier. To see how to set it up, please take a look at this guide: Setting Up Email Notifications

    On the other hand, to send an email to the people filling out the jotform with the data they had added you need to use email autoresponders. To set them up properly you need to take similar steps as the ones above, but this guide will guide you through the exact and proper steps to do so: Creating a Form Autoresponder

    Of course if you have any questions along the way, do let us know and we will be happy to assist.