What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I remove my name from the confirmation email?

    Asked by blucarrental on January 28, 2015 at 04:17 PM


    When someone submits a reservation on our website, the confirmation email shows my first name and I would like to know how I can remove or replace the name? Please let me know. I do not know how live chat works or where is a link for it. Please advise. Thanks.

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    JotForm Support

    Answered by Mike on January 28, 2015 at 05:37 PM

    Thank you for contacting us.

    You will need to change a 'Sender Name:' via email Autoresponder settings. Please see the following animation:

    If you need any further assistance on this, please let us know.