Jotform Service Hippa Compliance?

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    Asked on January 28, 2015 at 04:29 PM



    I was going to setup a new account for a website but we need to be HIPPA compliant, is that an issue that you have ever encountered using your service? Or is your system considered HIPPA compliant.

    Our destination email is under microsoft 365 which is now considered a HIPAA compliant email system.

    Thanks for any help on this,



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    Answered on January 28, 2015 at 05:52 PM

    Update (April 19, 2018) HIPAA is available for our Gold & Silver plan. 


    Thank you for contacting us.

    I believe that we have not been audited yet to comply with the HHS's standards, but our service can be used in a HIPAA compliant way. We do care a lot about security. Please follow the next link to find our more information about the service HIPAA compliance.

    Is Jotform HIPAA Compliant?

    Please feel free to contact us if you need any further assistance. We will be happy to help.

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    Answered on April 13, 2018 at 11:26 AM

    Great news! Jotform now offers HIPAA compliance. This means users in the healthcare industry can use Jotform to collect sensitive patient information through consent and onboarding forms, medical history updates, online bill payments, and prescription refill requests. 

    HIPAA-compliant forms require a Gold pricing plan, which is only $99 a month or a Silver pricing plan, which is $39 a month. A business associate agreement (BAA) is also available upon request.

    For more information about our HIPAA-compliant forms, visit

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    Answered on April 19, 2018 at 04:34 AM

    Update: HIPAA is available for the Silver plan as well.