What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I can't reset my log-inAsked by David on January 29, 2015 at 02:59 AM
It's been a long time since creating the form I have at Jotform, and when I tried to log in so that I can edit the form, the 'reset password' doesn't send any email instructions, just a form to sign up for a new account.
How can I recover my account access?
JotForm reset password thanks my account
After reviewing your website, I am seeing that your form is currently on a guest account associated with the email address: firstname.lastname@example.org
This means that no account was created when the form was created. Please create an account using that email address to gain access to your form.
I hope this helps, please inform us if you need further assistance.