password

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    Deidre
    Asked on October 13, 2011 at 11:23 AM

    I forgot my password and I tried to reset it on the website but I have not received an email from you. Are you able to help me?

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    NeilVicente
    Answered on October 13, 2011 at 11:35 AM

    Deidre

    I have initiated a password reset for your account. Kindly check your Spam/Junk/Bulk mail folder for the instructions. If you're still not receiving the email, please add these ip addresses to your mail server whitelist:

    174.34.57.214
    174.34.57.216
    174.34.57.218
    174.34.57.219
    208.117.50.251

    Afterwards, resend the password instructions by clicking the Forgot Password button in the sign in screen at the bottom of JotForm's homepage.