What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to accept custom donation amount along with selling products in payment question?

    Asked by cherylkemptner on January 29, 2015 at 06:36 AM

    I have the same issue:  trying to sell reunion tickets for set price and provide a field for donations to a special project.  The donation can be entered in any amount.

    I'm not a computer geek, just a great grandmother trying to help plan a 50th high school reunion.  So, I cannot figure out how to add the CSS code to my form. 

    I tried originally to use your form by cloning it, however, I couldn't figure out how to get my PayPal info. in.  The only way I could find was to delete the entire field and then I was back to where I started.

    Also, I'd like to remove the little check boxes if that's possible as I only have 2 items to list, Tickets and Donation.

    Can you help me?  I think I have provided the right link to my form:

    http://form.jotform.us/form/50244198170149

    Thank you in advance for any help you may provide.

    Cheryl

  • Profile Image
    JotForm Support

    Answered by ashwin_d on January 29, 2015 at 06:42 AM

    Hello Cheryl,

    Please take a look at the following cloned form where I have implemented the required changes:  http://form.jotformpro.com/form/50283013122943? 

    Feel free to clone this form for a closer look. The following guide should help you in form cloning:  http://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL 

    Alternatively, you can inject the following custom css code in your form to achieve your requirement:

    #input_25_1002.form-checkbox {

    display : none;

    }

    label[for=input_25_1002] b {

    display : none;

    }

    The following guide should help you on how to inject custom css code in your form:  http://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!

  • Profile Image

    Answered by cherylkemptner on January 29, 2015 at 11:46 AM

    Dearest ashwin_d: 

    You did it all!  Thank you, thank you. 

    FYI, I could not get your form to clone using import/web page.  However, I copied your code above and entered it into the CSS code at the bottom of all the codes and all works great so far.  And, it's still connected to my Paypal account.

    Great customer service. Thank you so very much.

    Cheryl

  • Profile Image
    JotForm Support

    Answered by ashwin_d on January 29, 2015 at 01:07 PM

    Hello Cheryl,

    You are welcome. I am glad to know that your issue is resolved.

    Do get back to us if you have any questions.

    Thank you!