What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why my form is disabled?

    Asked by Diego  on January 29, 2015 at 08:15 AM

    Why my form is disable???

    Page URL:

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    JotForm Support

    Answered by EltonCris on January 29, 2015 at 11:40 AM

    Hi Diego,

    Our apologies for this inconvenience.

    You have currently exceeded the free SSL Submissions limit of the month. This is happening because you are using secure embed code, so every submissions are counted as SSL. Note that for free users, SSL Submissions limit is 10 per month. Check the pricing page for more details. http://www.jotform.com/pricing/

    To enable it back, you have to subscribe to any of the available paid plans for a higher SSL Submissions limits. Or if you do not want to upgrade, you have to wait until your submissions counter resets to zero which will happen every first day of the following month.

    Should you have further questions, feel free to let us know.

    Best Regards!