What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    all my forms disapeared. How to restore?

    Asked by whipworks on January 29, 2015 at 10:11 AM
    My Forms all
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    Answered by Shadae on January 29, 2015 at 12:50 PM

    Hi whipworks,

    After reviewing your account, I am seeing that you are currently on our Free Plan. Our free plan allows you to 100 regular submissions, 10 SSL submissions and 10 Payment submissions. Once any of the limits have been reached your forms will be disabled.

    I am seeing that you currently have 12 payment submissions, as such your forms have been disabled. To enable your forms please upgrade your plan on our pricing page: http://www.jotform.com/pricing 

    If you do not want to upgrade your account, your forms will be enabled on the 1st of the month when you limits reset.

    I hope this helps, please inform us if you need further assistance.