What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is there a way to have the user set a custom amount for a recurring donation using the subscription option in the payment wizard?

    Asked by midtownmetro on January 29, 2015 at 12:36 PM
    donation subscription option amount
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    JotForm Support Manager

    Answered by Jeanette on January 29, 2015 at 02:07 PM

    We do not have such feature as of yet, however, I might come up with a workaround for this. Otherwise a feature request ticket should be opened.

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    Answered by midtownmetro on January 29, 2015 at 02:18 PM

    How do I set up a feature request? In the meantime, what would your work around be?

     
    Thanks!
    Chelsea
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    JotForm Support Manager

    Answered by Jeanette on January 29, 2015 at 03:07 PM

    Hello again Chelsea

    It is possible to get donations as well as to set up subscriptions. However, the users are not able to choose the amount to be donated.

    Therefore I was trying to setup a Form Calculation workaround.

    Unfortunately it is not possible to use a custom calculation and then pass the calculated value the Subscription Payment form.

    Calculated values can be passed when using the Collect Donations/Custom Amount Payment type of payment option.

    Therefore, I've submitted a feature request ticket, you should get an update on this thread once this is implemented. However, I cannot give you an ETA of when this will be done by developers as they work on priority tasks.

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    Answered by jonsan32 on April 08, 2015 at 02:39 PM

    This would be AWESOME!!! I'm wondering if a work-around can be done with an HTML text area and submittable form that leads to a pre-populated jotform (adjusting the URL based on what was entered)?

    Anyways, I hope this becomes an option sooner rather than later. I'm currently just listing different prices on a page for people to choose from. Seems rather janky

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    Answered by jonsan32 on April 08, 2015 at 02:41 PM
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    Answered by jonsan32 on September 12, 2015 at 10:02 PM

    I believe this question is answered HERE, but the solution seems fairly difficult. Can I get confirmation the method works before I start down this path? Thanks!

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    JotForm Support Manager

    Answered by Jeanette on September 13, 2015 at 12:58 PM

    As you can see in that thread, the user confirmed the solution provided by Welvin worked.

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    Answered by jonsan32 on September 13, 2015 at 01:07 PM

    Thanks for the reply. I was just checking to see if that was indeed the same question, as this question has been asked several times in different threads with the answer always being that it's currently impossible. The thread I've linked does have an answer, but both the question and answer supplied seemed incredibly difficult to understand. 

     

    I'll give it a go, but you'll continue to have my vote for this to be a standard feature of jotform down the road. If you can- by any chance - explain the answer more simply, I'd appreciate it a great deal. Have a great day either way. Thanks again! 

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    JotForm Support

    Answered by NeilVicente on November 03, 2015 at 07:49 AM

    @midtownmetro & @jonsan32

    We have just implemented a feature called "variable pricing" for subscriptions. Using this feature, you can now collect recurring donations on your form. 

    Here's a sample form that demonstrates the said feature:

    https://form.jotform.com/53063079355962?

    Please let us know if you have more questions or if you need help with the said feature.

    Thanks!