What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How can I have attachments forward to my email?

    Asked by MelanieBC on October 13, 2011 at 02:38 PM

    When my customers fill out my form, they generally add an attachment.  I get the for emailed to me, but it does not include the attachment.  I know I can retrieve the attachment from the jotform sight, but would rather have it accessible within the emailed form.

    Is this possible?



    Page URL:

  • Profile Image
    JotForm Support

    Answered by liyam on October 13, 2011 at 02:46 PM

    Hello Melanie,

    Unfortunately, this is not possible. Email notifications and auto responders sent using the form will only give links of the files uploaded.  One primary reason for this is that there are forms that receive file sizes that an emailer can handle.

    If you wish to have an immediate copy of the files, perhaps you can consider integrating your form using Dropbox.

    When using Dropbox, your computer can automatically sync with your form submissions, this means when you receive a submission, it will prompt your computer to download the files sent by the form user.  You can learn more about Dropbox integration with JotForm on this link.

    If you have other questions or concerns, please do let us know.


  • Profile Image
    JotForm Support

    Answered by jonathan on June 29, 2016 at 05:09 AM

    Great news! Files uploaded to your form can now be sent as attachment on email notifications. Please give it a try and let us know if you have any feedback:

    You can read more about it on our article blog here