What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I clear all of my notifications in the iOS App?

    Asked by oxinst on January 30, 2015 at 06:36 AM

    Hi, I have just installed your iPhone app, and I have 992 New Notifications, is there a way to clear all of these at once?


    Thanks

     

    Andy

     

    Screenshot
    iPhone app clear notifications app reset notifications
  • Profile Image
    JotForm Support

    Answered by KadeJM on January 30, 2015 at 11:28 AM

    I see you're looking to clear all of your App Notifications all at once. 

    According to your screenshot you have 900+ Submission Notifications. 

    Are all of those submissions that you haven't checked in your App?

    I would suggest logging out of the app then log back in to see if that helps to reset it.

     

    If you continue to have a problem with it though then please let us know.

  • Profile Image

    Answered by oxinst on February 02, 2015 at 08:33 AM

    @KAdeJM, I've tried logging in and out again and each time it reports a different number.  I now over 1000+ displayed.  This is the first time I have installed the app, so it looks like it is picking up on all the previous form submissions that we have had.

     

  • Profile Image
    JotForm Support

    Answered by KadeJM on February 02, 2015 at 08:58 AM

    Okay thank you kindly for the update and I do apologize about this problem. I had tested this furthermore and I can confirm that you are right about that and that it is indeed a huge issue. I tried a few things but my result was the same as yours so I will have to research a fix for it.

    I've added this problem to our App Issues List so that we can look into it more and find a solution. As soon as we have found fix for it we'll update you right away.