How can I clear all of my notifications in the iOS App?

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    oxinst
    Asked on January 30, 2015 at 06:36 AM

    Hi, I have just installed your iPhone app, and I have 992 New Notifications, is there a way to clear all of these at once?


    Thanks

     

    Andy

     

  • Profile Image
    KadeJM
    Answered on January 30, 2015 at 11:28 AM

    I see you're looking to clear all of your App Notifications all at once. 

    According to your screenshot you have 900+ Submission Notifications. 

    Are all of those submissions that you haven't checked in your App?

    I would suggest logging out of the app then log back in to see if that helps to reset it.

     

    If you continue to have a problem with it though then please let us know.

  • Profile Image
    oxinst
    Answered on February 02, 2015 at 08:33 AM

    @KAdeJM, I've tried logging in and out again and each time it reports a different number.  I now over 1000+ displayed.  This is the first time I have installed the app, so it looks like it is picking up on all the previous form submissions that we have had.

     

  • Profile Image
    KadeJM
    Answered on February 02, 2015 at 08:58 AM

    Okay thank you kindly for the update and I do apologize about this problem. I had tested this furthermore and I can confirm that you are right about that and that it is indeed a huge issue. I tried a few things but my result was the same as yours so I will have to research a fix for it.

    I've added this problem to our App Issues List so that we can look into it more and find a solution. As soon as we have found fix for it we'll update you right away.