What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Cancel my subscription & get refund

    Asked by PrimaAcademy on January 30, 2015 at 07:05 AM

    Hello

    I just signed up to Jotform but needed to be able to limit the number of places sold in a workshop. I've now discovered I can't do that. 

    Please could I cancel my subscription and get a refund?

    Thank you,

    Clare Robinson

     

    JotForm hello and thank
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on January 30, 2015 at 11:22 AM

    Hello Clare

    We are very sorry to hear you did not find a solution with us, I think that limiting the number of places sold in workshop is possible with some of our widgets, see this example

    http://form.jotformpro.com/form/43446251392959

    If you think this is too late, then we can cancel and refund the subscription with no problem. Otherwise feel free to describe your scenario in details and we might find a good workaround for you.

     

  • Profile Image

    Answered by PrimaAcademy on February 02, 2015 at 06:51 AM

    I’d prefer to cancel it now please as I found an alternative solution that day. Thanks.

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on February 02, 2015 at 09:09 AM

    Ok, I've made the refund. Your account is now back to free.

  • Profile Image

    Answered by PrimaAcademy on February 02, 2015 at 11:51 AM

    Thank you

  • Profile Image

    Answered by Sean on February 02, 2015 at 12:33 PM

    On behalf of my superior, you are most welcome. Feel free to contact us if you need any assistance in the future.


    Cheers!
    Sean