Cancel my subscription & get refund

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    PrimaAcademy
    Asked on January 30, 2015 at 07:05 AM

    Hello

    I just signed up to Jotform but needed to be able to limit the number of places sold in a workshop. I've now discovered I can't do that. 

    Please could I cancel my subscription and get a refund?

    Thank you,

    Clare Robinson

     

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    Jeanette
    Answered on January 30, 2015 at 11:22 AM

    Hello Clare

    We are very sorry to hear you did not find a solution with us, I think that limiting the number of places sold in workshop is possible with some of our widgets, see this example

    http://form.jotformpro.com/form/43446251392959

    If you think this is too late, then we can cancel and refund the subscription with no problem. Otherwise feel free to describe your scenario in details and we might find a good workaround for you.

     

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    PrimaAcademy
    Answered on February 02, 2015 at 06:51 AM

    I’d prefer to cancel it now please as I found an alternative solution that day. Thanks.

  • Profile Image
    Jeanette
    Answered on February 02, 2015 at 09:09 AM

    Ok, I've made the refund. Your account is now back to free.

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    PrimaAcademy
    Answered on February 02, 2015 at 11:51 AM

    Thank you

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    Sean
    Answered on February 02, 2015 at 12:33 PM

    On behalf of my superior, you are most welcome. Feel free to contact us if you need any assistance in the future.


    Cheers!
    Sean