What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I get my Jotform request into my email box?

    Asked by myrtlebeachclockrepair on January 30, 2015 at 09:14 AM

    This was happening and the last one I got was 12/2.  My email is info@myrtlebeachclockrepair.com.  My webpage is myrtlebeachclockrepair.com

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    JotForm Support

    Answered by david on January 30, 2015 at 12:18 PM


    I checked your email address in our logs and it appears as though the emails were failing to complete previously.  We were doing some switching with our email providers around the time you stopped receiving your notifications.  Several other users also had the same issue.  This resulted in those users accidentally being placed on our bounce list.  This is what happened with your address:

    I removed your address from the bounce list and you should be able to receive your notifications once again.

    If you still do not, let us know and we will be happy to have another look.