How do I get my Jotform request into my email box?

  • myrtlebeachclockrepair
    Asked on January 30, 2015 at 9:14 AM

    This was happening and the last one I got was 12/2.  My email is info@myrtlebeachclockrepair.com.  My webpage is myrtlebeachclockrepair.com

  • David JotForm Support
    Replied on January 30, 2015 at 12:18 PM

    Hi,

    I checked your email address in our logs and it appears as though the emails were failing to complete previously.  We were doing some switching with our email providers around the time you stopped receiving your notifications.  Several other users also had the same issue.  This resulted in those users accidentally being placed on our bounce list.  This is what happened with your address:

    How do I get my Jotform request into my email box?   Image 1 Screenshot 20

    I removed your address from the bounce list and you should be able to receive your notifications once again.

    If you still do not, let us know and we will be happy to have another look.