What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Translations are not saved for the Free Text HTML field

    Asked by eurekabcn on January 30, 2015 at 10:47 AM
    2. I have a field in HTML but it is impossible to keep the translation. I've seen forum that many people have the same problem with translating the html fields. I tried to make a new form with only one html field and the translation does not work.
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    JotForm Support

    Answered by Welvin on January 30, 2015 at 11:11 AM

    Hi,

    I have now forwarded this thread to our developers. You will be notified via this thread when updates are available.

    Thank you for reporting!

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    Answered by eurekabcn on February 02, 2015 at 05:03 AM

    Is there any chance that this is fixable? In the forum there are people with this same problem and after a month still no one has solved.

    I need to know this because I can not leave my client without solve the problem for so long time.

    Thank you very much for your help.

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    JotForm Support

    Answered by Kiran on February 02, 2015 at 09:49 AM

    The issue is already been forwarded to our backend team and one of our developers is already looking into the issue. Our development team works on the priority of tasks as assigned to them. Your response has also reached our team. Let's wait for their response and hope the issue is resolved at the earliest possible.

    Thank you for your patience.

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    JotForm Developer

    Answered by hasan on February 02, 2015 at 09:51 AM

    Hello,

    Sorry for the delay, I'll look at it immediately. It will be fixed soon and I'll let you know when we fixed the issue.

    Have a nice day!