What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Jotform not updating

    Asked by ecvbumgarner on January 30, 2015 at 01:32 PM

    Hello we are updating our Jotform on our registration page. Our updates aren't taking effect though. 

    Page URL:
    http://www.earthcraftvirginia.org/single-family-project-registration/

    JotForm not updating hello
  • Profile Image
    JotForm Support

    Answered by david on January 30, 2015 at 02:34 PM

    Hi,

    I checked your web page compared to your form and they appear to be the same:

    The changes may have been taking a bit of time to update or a cached version of your page may have been loading in your web browser.  Try clearing your browsers cache and history to see if the form is then updated in your page.  The only time a form shouldn't update in a webpage when changes are made in the form builder is when you use your forms source code.  It looks like you have used the iFrame method.  That should not be an issue.