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    Not possible to apply tags with InfusionsSoft CRM integration

    Asked by Ruby on January 30, 2015 at 01:58 PM

    Hi there

    I've managed to get as far as setting up but when I get to the tags section it's not picking up my tags from IS so I can't finish the process.  Any ideas what I might be doing wrong?

    Wishing you fabulousness!


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    JotForm Support

    Answered by Mike on January 30, 2015 at 04:06 PM

    Please try to re-add the InfusionsSoft CRM integration. The 'Apply Tags' option seems to be working on my side.

    I have also tried adding an additional tag via InfusionsSoft, and then when I edit the existing integration, I was able to see the new ExtraTag.

    If you need any further assistance, please let us know. Thank you.