What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    View Form Window is being Block by the Pop-Up Blocker in Google Chrome

    Asked by stroudshow on January 30, 2015 at 05:50 PM
    message view form popup blocker popup error
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    Answered by Shadae on January 30, 2015 at 07:04 PM

    Hi stroudshow,

    This is due to your pop-up blocker being enabled when a new window is trying to open to show your form.

    Please disable your pop-up blocker within in Chrome for JotForm to allow the window to open and enable you to view your form.

    Thank you.

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    Answered by stroudshow on January 30, 2015 at 07:09 PM

    Can seem to fix it

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    Answered by Shadae on January 30, 2015 at 11:09 PM

    Hi,

    Can you confirm, if you are still experiencing the issue or if you were able to resolve it?

    If you are still experiencing the issue, please look for the box icon with an X in your address bar. You will see the option to allow pop-ups form JotForm.

    I hope this helps, please inform us if you need further assistance.

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    Answered by stroudshow on January 31, 2015 at 12:09 AM

    Cant see the x option. How do i add it?

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    Answered by Shadae on January 31, 2015 at 01:21 AM

    Hi stroudshow,

    That is normally shown on your Chrome browser when a pop-up has been blocked.

    Please type chrome://settings/content in your address bar, you can select to Show pop-ups. If you would only like to get pop-ups from JotForm, you can select "Manage Exceptions" you can then add JotForm to allow pop-ups

    I hope this helps, please inform us if you need further assistance.

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    Answered by stroudshow on January 31, 2015 at 01:33 AM

    Thanks. All good now.

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    Answered by Ben on January 31, 2015 at 05:34 AM

    In my colleague's name you are welcome. It is great to hear that you got it working now.

    Do let us know if you have any further questions and we would be happy to assist.