View Form Window is being Block by the Pop-Up Blocker in Google Chrome

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    stroudshow
    Asked on January 30, 2015 at 05:50 PM
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    Shadae
    Answered on January 30, 2015 at 07:04 PM

    Hi stroudshow,

    This is due to your pop-up blocker being enabled when a new window is trying to open to show your form.

    Please disable your pop-up blocker within in Chrome for JotForm to allow the window to open and enable you to view your form.

    Thank you.

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    stroudshow
    Answered on January 30, 2015 at 07:09 PM

    Can seem to fix it

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    Shadae
    Answered on January 30, 2015 at 11:09 PM

    Hi,

    Can you confirm, if you are still experiencing the issue or if you were able to resolve it?

    If you are still experiencing the issue, please look for the box icon with an X in your address bar. You will see the option to allow pop-ups form JotForm.

    I hope this helps, please inform us if you need further assistance.

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    stroudshow
    Answered on January 31, 2015 at 12:09 AM

    Cant see the x option. How do i add it?

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    Shadae
    Answered on January 31, 2015 at 01:21 AM

    Hi stroudshow,

    That is normally shown on your Chrome browser when a pop-up has been blocked.

    Please type chrome://settings/content in your address bar, you can select to Show pop-ups. If you would only like to get pop-ups from JotForm, you can select "Manage Exceptions" you can then add JotForm to allow pop-ups

    I hope this helps, please inform us if you need further assistance.

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    stroudshow
    Answered on January 31, 2015 at 01:33 AM

    Thanks. All good now.

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    Ben
    Answered on January 31, 2015 at 05:34 AM

    In my colleague's name you are welcome. It is great to hear that you got it working now.

    Do let us know if you have any further questions and we would be happy to assist.