What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    With the Starter Plan, it is 100 free submissions / month. Is that 100 questions /month submitted OR is that 100 forms (surveys) submitted/ month?

    Asked by David  on January 30, 2015 at 05:57 PM
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    JotForm Support

    Answered by Kiran on January 30, 2015 at 07:07 PM

    Each form submitted is counted as a submission. I see that you are having 4 JotForms in your account. As per the free plan you can receive upto 100 form submissions in total. This can be 100 submits using only one JotForm or 45 submits on one JotForm and 55 submits on other JotForm. 

    You can keep track of your submission counter from your account by clicking on the User icon.

    Once the submission counter reaches 100 for the current month, you may upgrade to a paid subscription if you expect more submissions for the month or you may wait for the submission counter to reset on first day of the following month.

    Hope this information helps!!