What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I've checked my form on the preview window, does this count as a submission?

    Asked by Katie Anderson  on January 30, 2015 at 06:22 PM

    I just created my first form here.  I realize that there is a limitation in regards to submissions under the free plan.  When I was in preview mode, I went through to preview my form and it counted my submission towards my total number of submissions?   Is there a way to correct this?



    Katie Anderson

    Page URL:

  • Profile Image

    Answered by raul on January 30, 2015 at 07:20 PM

    You only have 1 submission in your form so you should be ok.

    However, I noticed that you are using a guest account which has more limited number of submissions. I suggest you to register for a free account that will provide 100 monthly submissions, you can use the same email address that you used to create your guest account so your form will be automatically transferred to your free account.

    If this doesn't happen, feel free to contact us and we can do this transfer for you.

    If you have further questions, please let us know.
    Thank you.