What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I have a paid subscription, but i cannot seem to log in

    Asked by Jenni Anderson  on January 30, 2015 at 09:10 PM

    username Red Yoga

  • Profile Image

    Answered by Shadae on January 31, 2015 at 01:32 AM

    Hi Jenni,

    After reviewing your email address, I am seeing that you do not currently have an account with us, your form is currently associated with a guest account.

    Please create and account using your email address, you will have access to your form at that time. Your subscription should also be associated with the account.

    Please inform us if you need further assistance.

    Thank you.