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    Problem downloading the attached file from the form

    Asked by ryko52 on January 31, 2015 at 06:45 AM

    It seems that there is an error when downloading the files from the order form.


    Pls take action to this asap. Thanks

    Page URL:

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    JotForm Support

    Answered by ashwin_d on January 31, 2015 at 02:42 PM

    Hello ryko52,

    I'm sorry for the trouble caused to you.

    I did check your form's submission page and I am unable to replicate the issue you are having. I was able to download the file successfully. Please check the screenshot below:


    Please click on the following URL and see if you are able to download the image :  http://www.jotform.com/uploads/ryko52/22692583308459/297972576141428865/e1bcca028794dc548dfd7f53cfeadf0b.jpg 

    Do get back to us if the issue persists.

    Thank you!