Problem downloading the attached file from the form

  • ryko52
    Asked on January 31, 2015 at 6:45 AM

    It seems that there is an error when downloading the files from the order form.

     

    Pls take action to this asap. Thanks

    Jotform Thread 507252 Screenshot
    Page URL: http://form.jotform.me/form/22692583308459
  • Ashwin JotForm Support
    Replied on January 31, 2015 at 2:42 PM

    Hello ryko52,

    I'm sorry for the trouble caused to you.

    I did check your form's submission page and I am unable to replicate the issue you are having. I was able to download the file successfully. Please check the screenshot below:

    Problem downloading the attached file from the form Image 1 Screenshot 20

     

    Please click on the following URL and see if you are able to download the image :  http://www.jotform.com/uploads/ryko52/22692583308459/297972576141428865/e1bcca028794dc548dfd7f53cfeadf0b.jpg 

    Do get back to us if the issue persists.

    Thank you!