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CNLTDAsked on January 31, 2015 at 9:34 AM
I keep getting new submission pings but no orders
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jonathanReplied on January 31, 2015 at 4:56 PM
I see that your jotform http://www.jotformeu.com/form/43275181348356 is a payment form. I just test submitted the form, and I can see the Paypal screen
Since I did not proceed with the actual payments, my test submission will be in your form's Incomplete Payments inbox.
Review the user guide: -How-to-View-Incomplete-Payments
I suggest checking the Paypal-Incomplete-Payments-FAQ also
Please inform us if you need further assistance.
Thanks.