What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I can't preview the form I just made?

    Asked by Dan Baerg  on January 31, 2015 at 11:52 AM

    Hello Support

    Dan Baerg here. I just created a new form with the Title: Extreme Commissions Pro Member Upgrade and when I try to View the Form It Says: Not Found & Disabled.

    I checked the setting and it says its Enabled, Whats Wrong?

    Thanks

    Dan

    preview disabled account suspended
  • Profile Image

    Answered by Ben on January 31, 2015 at 05:45 PM

    I have checked the jotform and your account Dan and I can see the reason why it got suspended by our anti-phishing system - which is the reason why it shows "Not Found" error.

    Please note that you can not collect passwords on your jotforms as that would be breaking our terms of use.

    You must remove those fields from the jotform and then our system will reactivate your jotform and the account.

    In case it does not, please let us know and we will check why that might be so.