Please Reset my account. I need my form back I have submission problems

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    Zumarent
    Asked on January 31, 2015 at 10:54 PM

    my account was disable because exceed ssl limit. Please Reset my account. I need my form back

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    Sean
    Answered on February 01, 2015 at 09:37 AM

    Hello Zumarent,

    It appears that your limits were reset earlier today - all monthly limits reset at the 1st of every month. If you would like to continue using SSL Submissions, I would recommend upgrading your account to one of the packages we have available. If you would like to continue using the free account, it is recommended that you re-embed the form on your website in a non-secure mode. The monthly limits for free accounts are 10 SSL, 10 Payment and 100 Non-Secure Submissions.

    When getting the embed code for the form ensure that the secure option is unchecked like shown in the screenshot below.



    I hope this helps. Feel free to contact us if additional assistance is needed.


    Cheers!
    Sean