Why am I getting a "Form over quota " error, with only 16 submissions

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    Asked on January 31, 2015 at 11:51 PM

    I'm getting a "form over quota" message showing up instead of my form but I only have 16 submissions. 

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    Answered on February 01, 2015 at 10:05 AM

    Hi thelexieness,

    After reviewing your form, I am seeing that it is currently displaying. As it is the first of the month, you limit has already reset.

    I am seeing that you are currently on our free plan, you are able to receive up to 100 regular submissions, 10 Payment submissions and 10 SSL submissions for this plan.

    Once any limit has been reached your forms will be disabled. If the 16 submissions were Payment or SSL submissions, your account would have been over limit.

    I hope this helps, please inform us if you need further assistance.