What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    calculating sales tax

    Asked by imgraphicscmyk on February 01, 2015 at 11:28 AM
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    Answered by Shadae on February 01, 2015 at 05:08 PM

    Hi imgraphicscmyk,

    To confirm, you would like to know how to add tax to your payment form?

    If that is the case, you can set up your payment gateway to calculate the tax on your products.

    Please view our guide on how to add tax: http://www.jotform.com/help/296-How-to-Add-Tax-to-Your-Payment-Form 

    I hope this helps, please inform us if you need further assistance.

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    Answered by imgraphicscmyk on February 01, 2015 at 06:50 PM

    Unfortunately that option only applies to forms that use the product option(s).  My form includes selectable parameters (radio button) each with different values based on the customers choices, that shows a collective total at the bottom - then the customer submits taking them to the PayPal payment section.   I will post a link to form as soon as I have it posted on-line.


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    JotForm Support

    Answered by Kiran on February 02, 2015 at 01:30 AM

    Yes. It is not possible to add taxes for custom payments/donations. In such a case you may need to calculate the taxes by using conditions wizard and adding few more fields to the JotForm. Please let us know if you need further assistance in this regard once you complete with building your JotForm. We will be happy to help.