What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    why the form does not work on mobile devices?

    Asked by lewisrock on February 01, 2015 at 12:30 PM
    Page URL:

  • Profile Image

    Answered by Shadae on February 01, 2015 at 05:47 PM

    Hi lewisrock,

    I do apologize for the issue that you are currently experiencing with your form. After reviewing your website, I was not able to replicate the issue on a mobile device.

    Can you confirm that you are still experiencing this issue?

    If so, please embed your form using the iFrame method: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    I hope this helps, please inform us if you need further assistance.