What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Conditional field is not displaying the input data in submission emails.

    Asked by integratedexhibitions on February 01, 2015 at 09:00 PM

    I have a conditional field on my form which allows a name to be put in however when I receive the application the name does not show up

    field not showing name receive
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    JotForm Support

    Answered by ashwin_d on February 02, 2015 at 06:25 AM

    Hello,

    Please let us know the form with which you are having this issue with?

    I did check all the forms you have in your account and none of them have any condition added. Have you deleted the condition added?

    Please add the condition again and get back to us if the issue persists.

    Thank you!