What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I update my credit card information?

    Asked by Boesch8888 on February 01, 2015 at 10:12 PM
    credit card information
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    Answered by Ben on February 02, 2015 at 08:08 AM

    To do that you should go to your Account > Billing section > Payment Method > Change Credit Card

    ( http://www.jotform.com/myaccount/billing )

    This will create a new subscription for you over FastSpring instead of the current one on BlueSnap (28227904).

    This new subscription over FastSpring will allow you to change the credit card and other details more easily in the future, if so needed.

    Once you do this, do let us know so that we can make sure that everything is set right for you.