What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Does my upload storage also reset to zero?

    Asked by kiziana on February 02, 2015 at 12:50 AM
  • Profile Image
    JotForm Support

    Answered by Charlie on February 02, 2015 at 09:15 AM


    The Upload storage limit does not reset to zero in monthly basis, it is the storage that you would get in as a whole in your account. You can however free up the space by deleting the submissions that has files attached to them.

    I would suggest that you take advantage of different file storage and sharing services that we support (ex. Dropbox, FTP, etc...). Here's our app page for that: http://apps.jotform.com/category/file_sharing_and_storage.

    Do let us know if you need more information on this.

    Thank you.