What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unable to submit form in IE because it is stuck on please wait

    Asked by sorocred on February 02, 2015 at 05:57 AM

    Hello there!

     

    Guys, I need some help, it seems that Internet Explorer is testing my patience:

    I recently created a new form embed on my website, without any special conditions or complex fields. However, the submit button stops working after filling all the fields. The button stays unable to click with the message "Please wait ("Por favor aguarde", in Portuguese).

    This problem showed up only in Internet Explorer and only in this form specifically (I have active forms with upload files fields fully working).

    Could you guys help me? If you need any other information just say it. Thanks already!

     

    Best regards,

    Bruno.

    Page URL:
    http://www.sorocred.com.br/novo_site/pagina.asp?mnu=2&id=118

    Screenshot
    unable to submit
  • Profile Image
    JotForm Support

    Answered by KadeJM on February 02, 2015 at 10:19 AM

    I see that you seem to be having an issue with getting your jotform to submit.

    I've tested this from my end in the latest version of IE11 but I am unable to replicate this issue.

    Can you please try checking this again on your end to see if it will work for you now?

    If you still experience this problem then can you please tell us what version of IE you are using?