What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Account downgraded - urgently reactivating

    Asked by amsci on February 02, 2015 at 06:24 AM

    Hello, I write because we have made the payment of the subscription by bank transfer at 22/01/2015 but the contract is expired and now dont work.

    Order reference #80550079 with BlueSnap

    We would need urgently reactivating thepremium acount.

    Regard, secretary AMSCI

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    JotForm Support Manager

    Answered by Jeanette on February 02, 2015 at 10:10 AM

    I've fixed this for you. Very sorry about this. Please close the dispute you unnecessarily opened on Bluesnap. Please do not hesitate to contact us anytime through our support forum if any technical problem arise.