Form Unable To Submit on iOS?

  • Profile Image
    genesyschefaly
    Asked on February 02, 2015 at 09:42 AM

    Boa tarde!

    Nosso APP é app.vc/genesyschefaly

    Não estamos conseguindo enviar o formulario nos dispositivos IOS Iphone.

     

    Pode nos Ajudar?!

  • Profile Image
    Charlie
    Answered on February 02, 2015 at 11:08 AM

    Hi,

    Have you tried enabling the option "Make this form responsive" inside the Form Designer? This will make your form to display properly on mobile devices. Also I see that you have embedded the form in a different platform, may I know what it is? Is that something like a PhoneGap framework?

    To make your form mobile responsive, see the screenshot below.

    1. Click "Designer"

    2. Inside Form Designer->Design Tab->Form Layout->Enable "Make this form responsive".

     

    Also, it is recommended that you use our iFrame embed code to avoid script conflicts. Here's how to get the iFrame code: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code.

    Do let us know if this helps.

    Thank you.