Strip Address Fields Not Showing Any Information

digi3dworks
Asked on February 02, 2015 at 10:26 AM

I can not this to work on the thank you page (I'm creating a shipping label the customer can cut off and use..

I put in {address:addr_line1} but I get nothing. No error, no infomration but it was entered in the form.

The field name is: {address}

The field input is: #input_109_addr_line1, #input_109_addr_line2, #input_109_city, #input_109_state, #input_109_postal, #input_109_country

Can anyone help

This is a re-post of a comment on How to Strip Headers from Postal Addresses in Email Alerts
Sean
Answered on February 02, 2015 at 12:07 PM

Hello digi3dworks,

I am more than happy to help out. If I am not mistaken, you would like to strip the fields within your address field and display them individually on your thank you page?

I have created a demo form to demonstrate how you can get this done.
http://form.jotformpro.com/form/50324335401946

Step 1: Get the name of your address field

Step 2: Configure your Thank You page to display the information

On my form my address field name is {address1}. Now to print each field within the Address field separately I need to place the following fields on my thank you page.

{address1:addr_line1}
{address1:addr_line2}
{address1:city}
{address1:state}
{address1:postal}
{address1:country}

Please not that there should not be any space between the field name (address1), the colon (:) and the name for each field (addr_line1).

Give what I have suggested a try and let us know if the issue persist. Looking forward to your response.

Cheers!
Sean
digi3dworks
Answered on February 02, 2015 at 12:30 PM

Interesting... I have changed the field to match your name:

Here is the Thank You page code:

Here the results:

I'm sure I'm doing something wrong, but I can not figure it out...
Sean
Answered on February 02, 2015 at 12:48 PM

Hello digi3dworks,

The difference that I notice in your screenshot is that you still have the highlight on the text and mine does not.

Yours:

Mine:

It is possible that the formatting for the highlighted text is causing some kind of issue. Could you try pasting the text as "Plain Text" on your thank you page?

{address1:addr_line1}
{address1:addr_line2}
{address1:city}
{address1:state}
{address1:postal}
{address1:country}

You can delete whats there and type the fields names as shown above. Do let us know if anything changes.

Cheers!
Sean
digi3dworks
Answered on February 02, 2015 at 01:48 PM

Many thanks that was it.. the formatting... I figured to get it work I would replicate your stuff... I guess I took the cut and paste to far...
Mike
Answered on February 02, 2015 at 02:56 PM

On behalf of my colleague Sean, you are quite welcome. Thank you for using our service.