What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to disable SSL for the link for the invitations already sent?

    Asked by All4benefit on February 02, 2015 at 10:33 AM
    SO if you've already send a invitation containing an https link, than there is no solution to change to http? Does the https redirect to http once disabled? Obviously, I don't want to sent my email campaign again.
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    JotForm Support

    Answered by david on February 02, 2015 at 11:40 AM

    Hi,

    Unfortunately the secure link will always take you to the secure form.  If you have sent out the https link, no matter what you change in your form, it will use SSL based data transmission.  Disabling the option in the form builder will not cause the form to redirect to a non-SSL form.  The only way to change it to a non-SSL based form would be to change the link to a non-secure link.

    Let us know if you have any further questions and we will be happy to help.

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    Answered by All4benefit on February 02, 2015 at 11:44 AM

    Thank you David. Is there any possibility for you to help us from this situation by, for example, providing a monthly premium account in stead of a year plan. We have no problem with upgrading once we exceed 100 subscriptions. It's just very unfortunate now because it's not mentioned when activation SSL what the consequences are. I'm also customer with other business account on Jotform.

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    JotForm Support

    Answered by david on February 02, 2015 at 11:55 AM

    Hi,

    Yes this is possible to upgrade for only one month. Our plans allow you to upgrade and downgrade or cancel without any issue. To do this all you need to do is purchase your plan of your choice for your account then cancel it after the fact. This will allow your plan to run its course for the 30 Day Period which you paid for and it will be set by our system to downgrade after that time instead of billing.

    Let us know if you have any further questions and we will be happy to help.