- jamescanterAsked on February 02, 2015 at 11:03 AM
I'm having problems with the email notifier for a few forms. The problem seems to be with a couple of the email addresses the form submissions are being sent to, although I can send emails to them from elsewhere. This means that the problem is a link between the JotForm notifier and the email address.
I hope this isn't a JotForm problem, but I wanted to rule that out before contacting my email provider.
Are there any obvious causes of JF notifiers not being picked up by email addresses?
- JotForm SupportWelvinAnswered on February 02, 2015 at 11:58 AM
We have listed some of the reasons in this guide: http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues.
And when using the semicolon-delimited method in adding multiple recipients in the form, you have to separate the email addresses by a "semicolon" only. No space after the semicolon. Only use space for Comma Delimited method.