What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Account Disabled

    Asked by rbfsmarketing on February 02, 2015 at 11:21 AM

    My account has been disabled, how do i get it enabled. It it now a new month so i should not be over my free monthly allowance.




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    JotForm Support

    Answered by Charlie on February 02, 2015 at 12:16 PM

    Hi Amber,

    Upon checking your account and form, it is now active and live. Everything should be working as expected as counters have already reset. Please do log out and log back in to see that changes.

    If you have other concerns, please feel free to open up a new thread here in the forum.

    Thank you.