What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
How Are Submissions CountedAsked by GlennStoner on February 02, 2015 at 12:25 PM
question- the 1,000 submission a month- is that 1,000 forms filled out or 1,000 fields filled out? for example- i need a form with 4 fields (how did you find me, name, email, and phone). will 1,000 people be able to respond or only 250?
Thank you for contacting us.
To confirm, you would like to know if the submission limits counts each submission or the amount of fields submitted?
Your submissions are counted whenever a form has been submitted. As such using your example, you would be receiving 1,000 submissions monthly.
I hope this helps, please inform us if you need further assistance.