Remove username in Custom URL of a form

  • streem17
    Asked on February 2, 2015 at 1:26 PM

    I tried to add a custom URL to my form.  

    http://www.jotform.co/streem17/MentorRegistration

    It has my username on the URL prior to the custom URL.  I don't want that.  How can I get rid of the "streem17"

  • Welvin Support Team Lead
    Replied on February 2, 2015 at 2:27 PM

    Hi,

    Unfortunately, it's not possible to remove your username in the custom URL. It's either you will request us to change your username or use a custom domain:

    http://www.jotform.com/help/144-How-to-use-Custom-Domains-with-Jotform

    Thank you!