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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Remove username in Custom URL of a form

    Asked by streem17 on February 02, 2015 at 01:26 PM

    I tried to add a custom URL to my form.  

    http://www.jotform.co/streem17/MentorRegistration

    It has my username on the URL prior to the custom URL.  I don't want that.  How can I get rid of the "streem17"

    Page URL:
    http://www.jotform.co/streem17/MentorRegistration

    embed form wizard JotForm custom url www get rid of
  • Profile Image
    JotForm Support

    Answered by Welvin on February 02, 2015 at 02:27 PM

    Hi,

    Unfortunately, it's not possible to remove your username in the custom URL. It's either you will request us to change your username or use a custom domain:

    http://www.jotform.com/help/144-How-to-use-Custom-Domains-with-Jotform

    Thank you!