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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Product names not transferring to PayPal

    Asked by anemoi on August 18, 2010 at 01:15 PM


    I am testing payPal integration on our first JotForm and wonder if you can help me with the following issue.

    I am selling a range of 5 products using PayPal integration.

    If a customer selects one product the product name is detailed on the PayPal payment page, however if more than one product is selected then just the number of items selected appear on PayPal payment page rather than the individual product names.

    I have used similar integrations with PayPal on other sites without issue.

    Do I need to adjust the settings in some way?



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    JotForm Founder

    Answered by aytekin on August 23, 2010 at 09:42 AM

    Added this to our bug list. We will look into it. Thanks.