Creating a Autoresponder Form

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    GaryH123
    Asked on February 02, 2015 at 04:59 PM

    I follow your step by step instruction

    Sender Name: D&B Display's, Inc.

    Sender Email: noreply@jotform.com

    Reply to Email: bbourg@dbdisplaysinc.com

     

    Say the person email address is gary@garyhamm.com

    I am getting replies to info@3hamms.com

    Which is the main account email address

     

    When a customer fills out the form

    I also want an email to be sent to the person with this information

    Sender Name: D&B Display's, Inc.

    Sender Email: noreply@jotform.com

    Reply to Email: bbourg@dbdisplaysinc.com

     

    Gary

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    Welvin
    Answered on February 02, 2015 at 05:44 PM

    Hi Gary,

    The autoresponder email is sent to the one who submitted the form. In this case, the email address that is provided in the form will receive the autoresponder email.

    Your settings are correct. I've tested the form and I receive it:

     

    I see no problem in your settings. Kindly test it again by submitting to the form instead of the "Test Email" button from the settings.

    Thanks