What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I get a full refund?

    Asked by Lehmanm on February 02, 2015 at 05:20 PM

    I accidently created and paid for a brand new account instead of an existing trial account I wanted to upgrade. 

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    JotForm Support

    Answered by Welvin on February 02, 2015 at 05:59 PM


    You have requested us to transfer the subscription to the correct account which is already done. I think you are all set now.