What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Warning - Only one entry is allowed

    Asked by mrdoherty108 on February 02, 2015 at 05:48 PM

    We are having an issue with firefox.  Anytime someone submits something through our form, they receive a thank you.  If someone on that same computer (even with a different email) submits another request, they receive this message.  We tried different browsers with different emails to test it out, and it allows multiple submissions, as long as the email address is different.  Please advise.  Thank you!

    Sorry! Only one entry is allowed. Multiple submissions are disabled for this form


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    JotForm Support

    Answered by Mike on February 02, 2015 at 06:20 PM

    Thank you for contacting us.

    The 'Only one entry is allowed' warning is related to the specified limits on form:

    How to Set Unique Submissions on a Form

    How to set Form Limits Based on a Unique Question

    It appears that the issue is already fixed. I see no limits on your form, and my test entries went through without any issues.

    If the issue still persists, please let us know.