What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can we export/download the files that the form’s users submit?

    Asked by Beth Silverman on February 02, 2015 at 10:51 PM
    3) How does one (an admin of the form) export/download the files that the form’s users submit?
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    JotForm Support

    Answered by ashwin_d on February 03, 2015 at 09:11 AM

    Hello Beth,

    There are multiple options to export your submissions:

    1. You can export your form's submission in excel file:  http://www.jotform.com/help/44-How-to-Export-Form-Data-to-Excel 

    2. You can also export your submissions to CSV or PDF file as well. The following guide should help you:  http://www.jotform.com/help/73-How-to-Partially-Download-Form-Submissions-as-Excel-CSV-PDF 

    3. You can also integrate your form with google spreadsheet which will ensure that a copy of submission is added to the integrated google spreadsheet:  http://www.jotform.com/help/228-How-to-Integrate-Form-with-Google-Spreadsheet 

    4. You may also like to take a look at our reporting options too which will help you download your form's submission data:  http://www.jotform.com/help/chapter-6-Reports 

    Hope this answers your query.

    Do get back to us if you have any questions.

    Thank you!

     

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    Answered by Beth  on February 18, 2015 at 08:45 AM

    Thanks! Will this allow me to export uploads that are part of the forms (i.e. .jpeg and .pdfs)?

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    JotForm Support

    Answered by ashwin_d on February 18, 2015 at 11:22 AM

    Hello Beth,

    Unfortunately no. Once you export your form's submission data, it will only add the link of the uploads and not the actual file.

    There is no built in feature to download all the uploads together but with a little workaround, it is possible to achieve your requirement. Please take a look at the following thread where I have explained how to download all your uploads together:  http://www.jotform.com/answers/404106-How-to-download-all-the-uploaded-files 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!