What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Pop-Up Form Not Working?

    Asked by Kieran   on February 03, 2015 at 02:00 AM

    Hi I've tried to add a popup form to my website and it shows the link but when I click on the link nothing opens.

    I also tried adding an iframe and that didnt work either.




    Any help is appreciated



    Page URL:

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    JotForm Support

    Answered by Charlie on February 03, 2015 at 10:54 AM


    Upon checking your form, I can't seem to find the part where you added your form embed code. If you would like to use the embed codes that we have like the pop-up, you can find it under the "Embed Form" options here:


    If you are using a web builder like Wix or Wordpress please do let us know so that we can provide a much more appropriate code. 

    Thank you.

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    Answered by salishasluxhair on October 24, 2015 at 11:59 AM

    Im using freewebstore.com and having the same issue. I have the code embeded but it wont popup.

    Please help.

    my site is www.myluxuryhairstore.com

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    JotForm Support

    Answered by jonathan on October 24, 2015 at 11:08 PM

    @ salishasluxhair

    We wil attend to your question separately here http://www.jotform.com/answers/689276