How can I fix the 404-page-not-found error on the e-signature widget

  • Profile Image
    spatel
    Asked on February 03, 2015 at 07:13 AM

    I get a '404 page not found error' on the signature widget in one of my forms.

    I submitted a support request (#1422551410 ) on 1/29.

    Charlie replied, saying that the widget was out out date, and I simply needed to remove it and then re-add it.

    However, this suggestion is not workable, b/c when I try to remove the widget, jot-form tells me that I will lose all of the data associated with that widget!

    Here is what Charlie told me:

    Answered by Charlie

    Hi,

     

    Apologies for the inconvenience, our widgets were updated regularly, and in this case it seems that yours made not have received the updates directly, to fix this you just need to remove the widget and add it again.

     

     

  • Profile Image
    widgets
    Answered on February 03, 2015 at 09:16 AM

    Hi, I saw that this issue has already been address on this thread. We already fix that issue on your behalf. Please continue the conversation from there.

    Regards,
    Widget Team